Warranty policy

Our Warranty Policy

All units repaired or supplied by Monitor Enterprises Inc. (MEI) include a (1) One Year Limited Warranty.  

Monitor Enterprises Inc. (MEI) warrants that all MEI refurbished and repaired units will be free of any defects in materials or workmanship for the period of (1) one year.  Warranty begins from the date of original invoice.  The warranty is extended to the original purchasing MEI customer, and applies to all MEI refurbished and repaired units purchased, used for the purpose in which such equipment was originally designed.  The above warranties cover only defects arising under normal use and do not include malfunctions or failures resulting from misuse, abuse, neglect, alteration, problems with electrical power usage not in accordance with product instruction, acts of nature, or improper installation or repairs made by anyone other than a MEI technician.  Warranty may be deemed void if the original numbered MEI Warranty ID tag has been removed or tampered with.  MEI reserves the right to substitute functionally equivalent serviceable parts in the repair or replacement process.  If you require more detailed warranty information please contact sales@meiinternational.com for a copy of our Warranty Terms & Conditions.